Phillip Presuel

California State University, Fullerton

University of Michigan

Charging Station Engineer

As a product expert for EV chargers, I provided expertise across various manufacturers, overseeing installation, configuration, and troubleshooting to ensure optimal hardware and software performance. I led hardware and software testing for EV charging stations, leveraging deep ecosystem knowledge to align with business and technical requirements from multiple stakeholders. My insights guided research and development, defining performance requirements and identifying scalable platforms for purchasing decisions and design strategies. Additionally, I developed and collaborated on technical and informational documentation, as well as user interface and experience design for the company's products, services, and processes.

Software Development Project Manager

Spearheaded management over three major, ongoing software projects; primarily involving the Zero Impact Solutions website, the ChargeTronix website, and the development of innovative and OCPP compliant EV charging station management software. Collaborating with our overseas development team to ensure that the project was adhering to deadlines, specifications, and all the company's needs.

Technical Support

Built a website in one week after an affiliate company went live. Collaborated directly with the CEO and marketing team to implement certain design elements and key functionalities deemed as requirements for a proper launch. Led drivers remotely in operating EV charging station software as a member of the support team. Diagnosing the issue a station might be facing and sending Open Charge Point Protocol commands via an operating portal application. Managing a series of clients and sites assigned to us for daily monitoring, ticket management, and communication purposes.

Customer Service Experience

All throughout earning my degree I've held various part-time positions in retail. I've worked more physical labor intensive jobs like those in stocking, but I also have plenty of experience in positions directly interacting with customers. In being employed by both big box retailers and smaller family owned businesses I have experience with performing various essential retail duties.